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CredSSP Encryption error
When opening rdp and this error comes up. Log in as admin to the computer. and you can follow one of the following two procedures to fix. Procedure 1: Open registry.  Follo..
How to change default program link
When you open a link and changes the defaults in your programs, go to the registry, follow the path below and delete the user choice folder.  ..
How to Update expired PC-ace for Medicare Claims
1. Open the PC-ACE icon on the desktop. 2. Click Help then click update. 3. It will open up a website to upgrade to the new version.  4. Run the softare and add the password ..
How to add a menu button in Medisoft
How to add a menu button     Click Tools then Customize Menu Items     Click Add     Add the description of the item and save. ..
Activating Inactive Users
How to Activate Inactive Users in Medisoft   Go to File >> Security Setup     Select the user and click Edit     Uncheck the Inactive box..
Transaction Set Not Valid
When sending claims and you get this message error, follow the following steps. The steps are the same as with the file path error. Close all these windows first and proceed. Go to Activities t..
How to correct diagnosis showing red in the transaction screen
Click the dropdown arrow on the selected diagnosis that shows red. Select and ICD-9 that has an equivalent ICD-10 on the dropdown list. Once selected, the red diagnosis code will disap..
How to unblock blocked IP address
When a client calls saying that they can’t open medisoft and getting a message that says “Your computer can’t connect to remote computer”, follow these steps below.   ..
Medicare Claim Transmission Errors (Dialing issues/Port Not Found)
Port Not Found   When sending claims to medicare and you will get a message saying port not found, follow these steps. Open Activities >> Revenue Management Click Con..
How to Activate Inactive Users in Medisoft
Go to File >> Security Setup Select the user and click Edit Uncheck the Inactive box and you should be good now. The user can now log back in. ..

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