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How to Copy Data from within the server to workstation
When copying data from the server to the client's local computer, you can log in as regular user of your IMS or Medisoft cloud account. 1. Press ctrl+alt+end then click Task Manager. 2. ..
IMS Local Install
When installing IMS to workstations, make sure the computer is within the network where the IMS server is.  1. Open network and locate where the IMS server is. In this example, the IMS server ..
Medisoft suddenly freezes when entering diagnosis
When entering diagnosis and medisoft freezes and the windows 10 patch has been applied before already as well as the new patches but still, the medisoft suddenly freezes while you are entering diagnos..
How to remove sidebar menu in medisoft
When you are seeing a menu at the left part of your medisoft screen, which is unusual and you would like to remove it. Just right click on it and uncheck sidebar. It will then be removed at the side o..
How to set up USB for remote desktop
1. Go to the fabulatech website and select usb for reomote desktop. This will be used for those clients who has devices connected via usb for it to work on their workstations. This application needs t..
How to remotely send a message to all rdp users from the server
Run command prompt as administrator. On the screen, type msg * and the message and press enter.  This will notify the users of the reboot that we will be doing.  ..
Serial registration on newly updated medisoft version
The serial will usually take a few days for us to receive. Til then, the client can just register the serial later. Once you have the serial, register it to the client's medisoft.  1. Open..
Medisoft Version Ugprade
Check the type of medisoft the client has. Go to Help >> About Medisoft and take note of it. Download this link on the client's machine. http://www.medisoft.com/GetLatest/File/PAWebDown..
Troubleshooting Revenue Management connection issues
Troubleshooting Revenue Management connection issues When opening RM, it asks to Connect, Create or Cancel   1. When opening revenue management, a message will show stating that you need..
Medicare Password Change (terminal)
If a client called asking to change password, please use the following steps below.  1. Go to Activities then click Revenue Management. From there, click Configure and select Communications.&n..

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