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IMS Update Guide
1. Check the size of the IMS folder and make sure there is enough space on that drive for the update as it will take a backup when update starts. 2. Open IMS service and make sure it is run..
How to setup webcam to work with TSScan
1. Download the videods.ds file from this blog.   2. Copy the VideoDS.DS file to your C:\windows\TWAIN_32 folder.   3. Restart PC.   4. On IMS or Medisoft Cloud make s..
How to check the IMS password of a user
1. Log in as system user with admin as the password. Use geraldin as the MEM user ID and ga07211988 as the password and check the box that says I am a VAR. Then go to Setup >> Secuirty.  ..
How to Merge 2 same patients in IMS
1. Go to Utilities >> Patient >> Patient Merge 2. Select the patient that you want to remove on the left part then select the other patient that you want to keep on the right. Check..
How to Deactivate an IMS User
1. Go to Setup then select Office.  2. Double click on Employee/Provider.  3. Search the user you want to deactivate by clicking on the blue binolocar icon on top then unc..
How to Add IMS User
When adding and IMS user and IMS login, follow the steps below. 1. Click Setup then select Office.  2. Select Employee/Provider. 3. Add the employee information.  4. ..
Error 5016 when Updating Medisoft
When you update an older version of medisoft to the latest version, make sure to update it by 3. If the client has V14 of medidata to be transferred to the cloud, update it first from your local compu..
How to set statement cycle days in IMS
To set the cycle days to 30 for statements, you can go to Setup >> System Parameters. It will open the paramater screen. Search "statement" on the search field above and click Filter..
How to Set Color Coding to show in Transaction Screen
When setting different colors to determine the status of the claim in the transaciton screen, follow the steps below. 1. Open File >> Program Options 2. Select the Color-Coding Tab. He..
Prescription interface not working in Dr. Taras' Medisoft
If the office of Dr. Taras calls saying they are not able to do medicare prescriptions, go to mediserver and check if both Mirth Connect Service and MPIC Service are started. If not, start them. ..

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