How to change the password in simple837
                             How to change the SFTP password..
2420 B loop
(2420B loop) on quite a few claims stating ‘Service Line Purchased Service Provider NPI is invalid. Go to CPT codes and delete the purchased service amount and make sure the service box is not..
Remote Desktop Management Service (RDMS) Not starting.
In the case where RDMS (Remote Desktop Management Service) is not starting, the fix is to restart the "Windows Internal Database" service and THEN start RDMS again   1. Restart Windows I..
Medisoft Code "55" can not be found
Getting this error when trying to deposit an EOB from medisoft.     To fix this one we need to remove the code from the search field so it doesn't show the error. Make sure on t..
Adding and Activating Duo for Customers
To add Duo for each customer we need to walk through a few steps: Open the user on the Domain Controller and add them to the 2FA member group. Add their cell or phone number to the user under ..
Delete Remote Printers from Remote Server
When remote printing has many issues with remote users it's good to remove the printers from registry. To do this:   1. Open registry editor by hitting windows + r on the keyboard​&nbs..
Record is Locked
Steps to resolve " Record is locked error" at Medisoft clnical while accessing patient records. 1. Ask the practice to log off from Medisoft clinical 2. Login to Server and restart PMSI CTre..
How to change the default view statement in office hour
How to change the default view statement in office hour   Create Chrome shortcut in medisoft first   Go to tools > customize menu item     Click add a..
Error 5016 when Updating Medisoft
When you update an older version of medisoft to the latest version, make sure to update it by 3. If the client has V14 of medidata to be transferred to the cloud, update it first from your local compu..
How to Set Color Coding to show in Transaction Screen
When setting different colors to determine the status of the claim in the transaciton screen, follow the steps below. 1. Open File >> Program Options 2. Select the Color-Coding Tab. He..

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