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How to Activate Inactive Users in Medisoft
Go to File >> Security Setup
Select the user and click Edit
Uncheck the Inactive box..
When sending claims and you get this message error, follow the following steps. The steps are the same as with the file path error. Close all these windows first and proceed.
Go to Activities t..
Click the dropdown arrow on the selected diagnosis that shows red.
Select and ICD-9 that has an equivalent ICD-10 on the dropdown list.
Once selected, the red diagnosis code will disap..
When a client calls saying that they can’t open medisoft and getting a message that says “Your computer can’t connect to remote computer”, follow these steps below.
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Port Not Found
When sending claims to medicare and you will get a message saying port not found, follow these steps.
Open Activities >> Revenue Management
Click Con..
Go to File >> Security Setup
Select the user and click Edit
Uncheck the Inactive box and you should be good now. The user can now log back in.
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When this error occured upon logging in to medisoft, just click OK and reboot the computer. Try logging in and it should work now.
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Steps:
Check C drive on local pc if there is a folder for the receiver. Example: OfficeAlly folder or MediCal folder
In Medisoft, go to Activities >> Revenue Management
..
Click Tools then Customize Menu Items
Click Add
Add the description of the item and save.
Select the Menu added then click add on the second column. Add the title and the pr..
OA Receiver Message
When this comes up, check the receiver setup.
Go to Activities >> Revenue Management >> Configure >> Receivers.
Here check the claim tran..