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1. If one user is already logged in to the IMS and then another user came in to login to her account, the current user does not need to log off for the other user to login. You can simply click on Act..
1. Open the Drug Update icon on the desktop in the IMS server, the one that has arrow up and down icon.
2. It will open the drug updater. Click on Start below.
3. The update will t..
When you need to reboot the sybase service, you can always Stop it and then Start again. Follow the steps below.
1. Log on to IMS server. You will see the Sybase icon on the desktop.
2..
1. Go to Setup >> Security
2. Select the user that got locked out.
3. Click the Set Log ID/Password button next to user list.
4. Uncheck the Lock box. Click OK and Sav..
When you are getting this error when sending claims, close IMS and register the controls.
To register the controls, log in to the IMS server at night and make sure no client is logged in...
When you noticed that a Tab is missing, just follow the steps below.
1. Go to List and select the first option which is Patient/Case/Guarantor. It will show you the list of patients. Select one and..
Some clients wanted to print a claim directly after entering a transaction in the transaction screen. If they are getting this message, follow the steps below to fix it. Here is the message.
..
If Client’s Server:
Get port range from the internet service provider for tcp and upd ports for both incoming and outgoing .
Port range 45000-50000 needs to be opened from the ..
1. Make sure the file path under "Transfer EMC file to" in IMS is set to the correct folder.
2. Download the installer on the server.
3. Run it as administrat..
1. When opening the cloud site for medisoft (mediserver.1stchoiceit.com) and it gives a message in red at the upper left part of the browser, close the site.
2. Remove the cache, cookies ..