Cloud

  Updates/Upgrades   No charge and no pain, easy on your wallet and your mind. No need to call us in order to upgrade or update the software or the server, it's done overnight ON OUR EXPENSE! Always the latest version of: Medisoft Network Professional, Office Hours Professional, Medisoft Reports Professional, Revenue Management, iOfficeHours, and MANY other add-on programs we will provide you with free of charge.   Unlimited Remote & Telephone support  Are you afraid to call because you don't want to populate a huge support bill? Fear no more, we will provide you with unlimited remote & telephone support. We only get the best. Our handpicked certified technicians are available via phone and e-mail to assist you with any problems or questions you may have. This may be one of the best benefits of this program. Managed daily backups  Backups get done every night internally to the server's hard drive, to a mirrored NAS (Network Accessed Drive) and to two secure, fully protected server's (one in Canada and one in New Jersey) to make sure your data is as safe as can be. Plus, you can always ask us for a backup; you have full access to them, anytime!     No initial cost  This is a "Pay As You Go" plan. You pay a low monthly fee, with no contract. If you are not satisfied at any time, you may take your data and move it wherever you wish.   No need to purchase server  The server is on our side and is purchased by us. As simple as that!   Server maintenance  We maintain and upgrade/update the server frequently,  were always on the latest and greatest.    Access from anywhere  Home, airport, coffee shop, or in one of your offices. As long as you have high speed internet access (these days it's almost everywhere) and a device that can run remote desktop (almost any device can) you can log in and access the program. Anywhere, anytime!    High speed connectivity  Internet speed as well as the uptime and reliability is always important. Like the software and hardware, this is updated and managed at all times.    Hassle free claim submissions  We hold your hand all the way, from setting it up to getting accepted. Whichever way you would like to send claims is supported by us. Paper, clearing-house, or direct.   Office Hours from your phone  We will provide you with iOfficeHours, Office Hours for your phone or iPad to as many concurrent devices as you wish, at no additional cost. Now doctors can view their schedule and make appointments easily, anywhere they are.  While they are on a call with a patient, they can book their appointment.  They can also view their schedule and email or call with one click from the patient details!    

Cloud Backups   Worry-free online data backups: where a copy of your data will be sent over our proprietary network and stored in our trusted, high-security servers (AES-256 SSL encrypted and HIPAA compliant).   Features   *Fast and Dependable Recovery   - Have a ease of mind with our rapid and reliable recovery tool that offers virtual machine recoveries within minutes.   *Ransomware Protection   - Best cloud backup and recovery practices allow your practice to be safe and compliant.   - Our company will be able to quickly restore any ransomed files in the event of a ransomware attack from the most recent backup.   *Very Little Downtime (if any)   - Due to our efficient process and e-telligent data backup and recovery solutions we are able to assure your company with little to no downtime in the event of a network data crisis.